Description

Responsibilities:

• Manage the daily operations, sales activities, and customer service of frontline sales staff; supervise the sales team to achieve various business targets; and increase their contribution to the bank's overall revenue.
• Manage, develop and straighten Business Banking client relationship, provide high-quality, comprehensive and tailor-made banking services.
• Explore potential Business Banking clients, increase market share, actively perform cross-selling
• Motivate and manage team to achieve various individual business targets and contribute to the performance of the team.
• Build sustainable business growth and achieve goals predetermined by Senior Management.
• Provide regular on-site training and coaching to frontline staff to continuously enhance their sales skills;
• Supervise frontline staff regarding customer management, product sales, and customer satisfaction to improve operational efficiency;
• Boost frontline staff productivity by recommending improvements to customer processes and key transformation areas, sharing insights on pain points, and gathering customer feedback; enhance the overall business productivity of relationship managers through methods such as one-on-one coaching and joint client visits.

Requirements:

• Degree or above with major in Business Administration, Marketing, Economics, Finance or related discipline.
• 3 years or above relevant experience in financial services with managerial level.
• Sound knowledge in business banking sector, banking operation, risk management and business practices
• Possess a strong sense of awareness to people, able to identify bottlenecks and motivate team
• Holder of HKSI (Type 1 &4) and IIQE (General & Long Term Business (excluding Linked Long Term Business)); ECF-CRM, CFA, CFP, CFMP preferred
• Familiar with banking operations and related policies, laws and regulatory requirements.
• Excellent communications and presentation skills with good command of Chinese in both spoken and written including Mandarin

If you are applying for in-scope position(s) under the Mandatory Reference Checking Scheme (i.e., A role carrying out regulated activities licensed by the IA, SFC & MPFA), you are required to undergo the Mandatory Reference Checking. Our responsible recruiter will inform you the details of the MRC process and the requirements in due course. For details, please click here .